Investor Charter

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Status of Investors Complaints / Grievances and Redressal

For the previous month ended January 31, 2022

Sr. No. Received from Pending as at the end of last month Received during the particular month Resolved during the particular month* Total Pending during the particular month # Pending complaints > 1 month Average Resolution time^(in days)
1 Directly from investor Nil Nil Nil Nil Nil Nil
2 SEBI (SCORES) Nil Nil Nil Nil Nil Nil
3 Stock Exchanges (if relevant) Nil Nil Nil Nil Nil Nil
4 Other Sources (if any) Nil Nil Nil Nil Nil Nil
Grand Total Nil Nil Nil Nil Nil Nil

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month

* Inclusive of complaints of previous months resolved in the current month

# Inclusive of complaints pending as on the last day of the month

For the last 5 months

Sr. No. Month Carried forward from previous month Received during the particular month Resolved during the particular month * Pending at the end of the particular month #
1 January 31, 2022 Nil Nil Nil Nil
2 December 31, 2021 Nil Nil Nil Nil
3 November 30, 2021 Nil Nil Nil Nil
4 October 31, 2021 Nil Nil Nil Nil
5 September 30, 2021 1 Nil 1 Nil
Grand Total 1 Nil 1 Nil

* Inclusive of complaints of previous months resolved in the current month

# Inclusive of complaints pending as on the last day of the month

For the last 5 calendar years

Sr. No. Year ended December 31, Carried forward from previous year Received during the particular year Resolved during the particular year Pending at the end of the particular year
1 2021 Nil 3 3 Nil
2 2020 Nil Nil Nil Nil
3 2019 Nil 2 2 Nil
4 2018 * Nil Nil Nil Nil
4 2017 * NA NA NA NA
Grand Total Nil 5 5 Nil

* Sundae Capital Advisors Private Limited was granted Certificate of Registration as Category I Merchant Banker on April 02, 2018 and therefore disclosure of information prior to the said date is Not Applicable (NA).

SEBI Registration Number : INM000012494
CIN Number : U65990DL2016PTC305412
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